Payment methods and policies
To support our busy therapists we have a 24 hour cancellation policy – appointments not cancelled / cancelled on the day of your session are charged in full. Appointments on a Monday must be cancelled by 9.30am on the Friday before the appointment.
Paying by Direct Debit
Paying by credit card
Visa and Mastercard Credit card payments are accepted.
Please note that home and school visits outside of SW15 may incur an additional travel fee to reflect the therapist’s expenses and time away from the clinic. This will be set by the therapist on a case by case basis before the start of therapy.